Uemura Help

Car rental

Most frequent questions

Yes of course! You can change to a higher category vehicle before starting your rental.

Enter UEMURA go to the Services section and your reservations and make the necessary modifications.

Keep in mind that modifying the type of vehicle will also affect the rental price.

The driver must always present their driver's license to remove the vehicle.

Most companies require that the permit be at least two years old. Provisional permits are not accepted.

On some occasions an International Driving Permit will be required to rent in other countries. In case you need one, this requirent will appear when making your rent.

If you have a driver's license issued in the United Kingdom, company personnel may require a code.

If you want more information about the status of your driving license Write to: info@uemura.eu explain your situation and we will assist you as soon as possible.

You will need a standard driver's license (provisional permits are not accepted).
Most rental companies will require that the permit be at least two years old. 

If you want more information about the status of your driving license Write to: info@uemura.eu explain your situation and we will assist you as soon as possible.

Remember that each company maintains regulations according to the laws of the country, but most provide rents to drivers between 25 and 70 years.

  • If you are between 21 and 25 years of age, you may have to pay a fee for a young driver.
  • If you are over 65, you may have to pay a fee for a senior driver.

If you have specific questions when searching for the vehicle, specify your age. And we will show you only the rentals that have no restrictions on the age entered.

You can also write to info@uemura.eu explain your situation and we will assist you as soon as possible.

Yes, you can change your data in advance, you can always change the date and time of return by modifying the reservation. In UEMURA We will not charge you anything, not even the commission for UEMURA service.

However, by third parties, the Policy that the provider considers necessary will apply. It is very likely that any change in the reserve will alter its price.

If you wish to change the data and dates once the rental has started, you should contact the direct provider or write to: info@uemura.eu for more information on availability and changes that may occur.

If the rent has not yet started, you can always change the date and time of return by modifying the reservation. It is very likely that any change in the reserve will alter its price.
 

If this happens once the rental starts, contact your provider or write us immediately at: info@uemura.eu if you wish to return the vehicle at another time.
 
Keep in mind if you need to change your dates, in UEMURA We do not keep any cost or penalty policies. But the amount that you will be reimbursed will be determined by the cancellation policy of the direct suppliers and the anticipation with which you modify said reservation.