Uemura Help

Activities, experiences and services

Most frequent questions

At UEMURA we care about your experiences. All of your experiences and reservations will have details of this type, and your main provider will contact you in this case.

Remember that, if you cancel a reservation, the amount you will be reimbursed will be determined by the cancellation policy of the direct suppliers and the advance with which you cancel this reservation.  

If an event of this kind has occurred send us an email to info@uemura.eu including:

  • Confirmation of the reservation.  
  • %

Yes, You can! you can solicitate all the services that you need to make your trip experience better at any time.
Enter your Account, go to the Services section and modify the data you want.
If you need assistance for a change in your account, write us to the chat or contact us at: info@uemura.eu. And we will assist you.

Yes, You can! you can solicitate all the services that you need to make your trip experience better at any time.
Enter your Account, go to the Services section and modify the data you want.
If you need assistance for a change in your account, write us to the chat or contact us at: info@uemura.eu. And we will assist you.